Privacy Policy

Updated and Effective as of 01/01/2004

This Privacy Policy applies to CompuData Solutions, LLC.’s collection and use of personally identifying information (Personal Information) that we may gather when you visit our Website, purchase, license, or Use Products or Services, or contact us.

By Using CompuData Solutions Products or Services, you expressly consent to the collection, processing, and use of your Personal Information according to this Privacy Policy.  

All and any information collected by any of our internal processes are strictly for our own internal use and has never been or will ever be available to any other entity or third party outside of our business with the exception of local, state or federal law enforcement as noted in our Policies and Notifications page.

Our Terms and Conditions of Use discuss how we handle, encrypt, and protect the data you choose to store on our servers (and any related data) (Backup Data), as well as other matters. All provisions of the Terms and Conditions of Use are incorporated into this document by reference.


All of the terms used in this Privacy Policy have the same meanings as are defined in our Terms and Conditions of Use.

Why CompuData Solutions Collects Personal Information

CompuData Solutions collects your Personal Information at a variety of points, including when you place an order, download a new product or update, register a license, request services, store Backup Data, confer with one of our customer support technicians, or take part in other activities on our Website.

During these interactions we will collect Personal Information relevant to your transaction with CompuData Solutions, such as your name, mailing address, phone number, e-mail address, and credit card information, along with information about the CompuData Solutions Products or Services you license, such as the activation code, date of purchase, and information relating to a support issue. CompuData Solutions will use your Personal Information to send you messages through desktop alerts, SMS/Text messaging, email, etc. concerning updates to CompuData Solutions Products or Services.  Please be aware that if you choose not to provide us with your Personal Information, we may not be able to, or may choose not to, make CompuData Solutions Products or Services available to you.

Regarding Children

CompuData Solutions Products or Services are not marketed to or intended for use by individuals who cannot legally bind a contract. Accordingly, CompuData Solutions does not intentionally gather any Personal Information about visitors or customers who are under the age of 18. If you are under the age of 18 or otherwise lack the capacity to enter into a binding contract, do not use our Website or services yourself.  Please ask an adult to review and establish an account with us instead.

Cookies and Other Technologies

CompuData Solutions may use “Cookies” and other technologies to collect data that enable us to better understand and improve the usability, performance and effectiveness of our Website. Cookies are files sent to your browser and stored on your computer. If you do not want CompuData Solutions to send cookies to your browser, you can set your browser options to reject cookies or to notify you when a Website tries to put a cookie into your browser software. Rejecting cookies may affect your ability to use some features of CompuData Solutions Products or Services. There is no information related to your privacy, account or security stored in our cookies. They are strictly for enabling certain features in our website that would make your visit more productive.

CompuData Solutions may gather general information about visits to our Website, the files you have marked for backup through our services, the configuration of your computer and your computer’s interaction with CompuData Solutions, and stores this information in log files. CompuData Solutions uses this information to understand traffic and downloads on our Website, enabling us to improve the site, provide the best online experience possible, and improve our ability to serve our customers.

We Never Share Your Personal Information

CompuData Solutions will not provide, sell, trade or transmit in any matter third parties with access to your email address or any other contact information. If you wish to change the types of communications you receive from us, you may do so by contacting us and requesting your preferences by emailing your request to us at, or by clicking on an appropriate link in any CompuData Solutions email communication to you.  

CompuData Solutions may disclose your Personal Information to third parties if we believe that such action is necessary to

(1) comply with a law, regulation, or governmental or judicial warrant, rule, or order;

(2) protect and defend the rights or property of CompuData Solutions;

(3) enforce the CompuData Solutions Terms and Conditions of Use and/or this Privacy Policy.  

CompuData Solutions may also provide access to your Data to government authorities if CompuData Solutions suspects or believes that the data contain child pornography or other prohibited data, or that the data or the CompuData Solutions Products or Services are being used for illegal purposes.  CompuData Solutions will provide access to your Data to your surviving spouse and/or your executor upon presentation of a death certificate and identification which CompuData Solutions reasonably believes to be valid and sufficient, or in response to a court order, warrant, subpoena or other judicial or administrative legal process.

How We Communicate with You

CompuData Solutions may, from time to time, send you emails, or desktop alerts or other communications containing the following types of information: notifications of detected problems with your service; notifications concerning the expiration of your account; activity status reports; service and software upgrade notices; notices concerning new or related products or services from CompuData Solutions or other providers, enhancements, and price changes, notifications regarding suspected unlawful or inappropriate use, and requests for feedback on your CompuData Solutions Products or Services.

Security for Your Personal Information

CompuData Solutions has security measures in place to protect against the loss, misuse, and alteration of your Personal Information in our customer database. Personal Information provided to CompuData Solutions is stored in secure facilities with access restricted to authorized personnel only.  Although we make good faith efforts to store the Personal Information we collect in a secure operating environment that is not accessible to external access or unauthorized users, we cannot guarantee complete security.

  To provide secure credit card processing when making payments to us, orders placed on our Website are processed through a payment gateway which operates under its own privacy policy. If you choose to purchase or license CompuData Solutions Products or Services online using a credit card, the credit card information is sent to CompuData Solutions using SSL (Secure Socket Layer) encryption, an industry-standard method for protecting data as it travels over the Internet, or a similar encryption technology that may become accepted as an industry standard or better encryption method, in the future. To learn more about our credit card processing vendors and their respective privacy and other policies (which are incorporated by reference into the CompuData Solutions Privacy Policy and Terms or Use by reference) you may request it through our Contact Us page.

CompuData Solutions will not decrypt or remove passwords to your files or computers unless

 i) it reasonably believes that it must do so to troubleshoot problems with the CompuData Solutions Products or Services

ii) it reasonably believes it must do so in order to comply with a law, subpoena, warrant, order, or a certification requirement, such as the requirements of 18 U.S.C. § 2703.  

iii) As a requested pre-paid service provided by CompuData Solutions

Who Can Access Or Correct Your Personal Information

Only the person that has established an account with us or person(s) you have requested us to give access can request changes to your account and services. We use this procedure to better safeguard your information. You can correct factual errors in your Personal Information by sending a request (to that credibly shows error. To protect your privacy and security, we take commercially reasonable steps to verify your identity before granting access or making corrections.

Dispute Resolution

Any questions or concerns regarding the use or disclosure of Personal Information should be directed to CompuData Solutions at the address given on the “Contact Us” page. CompuData Solutions will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Privacy Policy.


This Privacy Policy shall apply to the fullest extent permitted by applicable law.  If for any reason any provision of this Privacy Policy is held to be invalid or unenforceable to any extent under applicable law, then (i) such provision will be interpreted, construed, or reformed to the extent reasonably required to render it valid, enforceable, and consistent with the original intent underlying such provision and (ii) such invalidity or unenforceability will not affect the validity or enforceability of any other provision of this Privacy Policy and all such provisions shall remain in full force and effect.